At Fraser Wellness, protecting your privacy is a top priority. This policy explains how we collect, use, and safeguard your personal information when you visit fraserwellness.com, register for courses, or interact with our services.

When you use our website or enroll in our courses, we may collect:

• Personal Information: Name, email, phone number, and mailing address for registration and communication purposes.
• Payment Information: Credit/debit card details, processed securely through third-party payment providers. Fraser Wellness does not store card details.
• Course Information: Completion records, certifications, and online course progress to ensure proper course delivery and compliance with American Red Cross standards.
• Website Usage Data: IP address, browser type, pages visited, and interaction data to improve your experience.

We use your data to:

• Process course registrations and payments.
• Deliver online course content and in-person sessions.
• Issue certifications and track course completion.
• Send course updates, reminders, and optional wellness newsletters.
• Improve our website, course content, and overall user experience.

We do not sell or rent your personal information to third parties.

Your data may be shared only with:

• Trusted service providers (payment processors, email platforms, online course software) for delivering our services.
• Legal authorities if required by law or to protect rights and safety.

We use cookies to enhance your website experience:

• Functional cookies: To operate the website and course platforms smoothly.
• Analytical cookies: To understand website usage and improve our services.

You can manage or disable cookies in your browser, but some features may not function properly without them.

We retain your personal and course data only as long as necessary to:

• Provide training, certification, and support.
• Comply with legal or accreditation requirements.

Once your information is no longer needed, it will be securely deleted or anonymized.

You may:

• Access, update, or correct your personal information.
• Request deletion of your data or unsubscribe from communications.

To exercise these rights, contact us at support@fraserwellness.com.

We implement technical and organizational measures to protect your information. While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute security.

Our courses are designed for individuals 18 and older, though teen babysitters may enroll with parental consent. We do not knowingly collect data from minors without permission.

For questions or concerns about this policy or your personal data:

Email: support@fraserwellness.com
Phone: +1 (650) 544-1604